Exhale Fitness:
Privacy & Email Policy
Exhale Fitness: Privacy & Email Policy
Last updated: Nov 6 2026
Who We Are
Exhale Fitness ("Exhale," "we," "us") is a fitness studio offering Barre, Pilates, Yoga and related classes in Canada, and online through Exhale On Demand.
Our website is www.exhalefit.ca.
Contact: info@exhalefit.ca
What We Collect
We collect only what we need to run our classes, website and communications.
Contact details: name, email address and phone number when you book, join On Demand, or contact us.
Account and booking information: your class bookings, memberships, rentals and purchase history.
Payment information: payments are handled securely by our booking and video platform, Momence, and its payment providers. We do not store your full card details on our website.
Health-related information you choose to share: for example, injuries or pregnancy, so instructors can offer safe modifications.
Website information: basic technical data such as your browser type, device and pages visited,
Messages: anything you send us by email or through our contact forms.
How We Use Your Information
To book classes and manage memberships, rentals and On Demand access
To process payments and provide receipts
To answer your questions and provide customer support
To keep you safe in class
To send you our newsletter and promotions, only if you have opted in (see Email: Opt In and Opt Out)
To improve our website, classes and services
We do not sell your personal information.
Who We Share It With
We share information only with service providers who help us run Exhale, and only as needed:
Momence: bookings, memberships and On Demand video
Systeme.io: our website, email and newsletter delivery
These providers may store information outside Canada, and may be subject to the laws of those countries.
We may also share information if required by law.
Email: Opt In and Opt Out
Opting in. We send marketing emails (such as our newsletter, class updates, events and offers) only to people who have given consent. You give consent by subscribing through a form on our website or by checking the consent box when you book or join. We keep a record of when and how you subscribed.
What you'll receive. Class updates, new On Demand workouts, events, promotions and wellness content.
Opting out. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any of our emails. You can also email us at info@exhalefit.ca and ask to be removed. We will process your request promptly, and no later than 10 business days.
Service emails. Even if you unsubscribe from marketing emails, we may still send messages about your bookings, memberships, payments or account, because they are necessary for the service you've requested.
Cookies
Our website may use cookies to make the site work and understand how it's used. You can block or delete cookies in your browser settings, though some features may not work properly.
Your Choices and Rights
You may ask us to:
Show you the personal information we hold about you
Correct information that is wrong
Delete your information, where we are not required to keep it
Withdraw your consent to marketing emails at any time
To make a request, contact us at info@exhalefit.ca. We may need to confirm your identity first.
How Long We Keep Your Information
We keep your information only as long as we need it to provide our services, meet legal or accounting requirements, or until you ask us to remove it.
How We Protect Your Information
We take reasonable steps to protect your information, including using reputable platforms with security safeguards. No system is completely secure, so we cannot guarantee absolute security.
Children
Our website and email list are not directed at children under 13, and we do not knowingly collect their information without a parent or guardian's consent.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
Questions or Complaints
If you have a question or concern about how we handle your information, email info@exhalefit.ca. We'll do our best to resolve it.